Expertise

Abt SRBI is at the forefront of the research field. We continually invest in the people, technology, and methods to provide cutting-edge, effective results for the organizations with which we work.

Research Design and AnalysisQuestionnaire Development, Cognitive Testing, and Qualitative ResearchCustomer Satisfaction
Geographic Information Systems and Global Positioning SystemsWeb Panel Development
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Research Design and Analysis

Meeting the most demanding requirements for cost-effective and innovative samples
 
The reliability of survey results depends on a sample that is representative and complete. Our nationally recognized experts develop sample designs that meet the needs of every study, at every scale from a small area to a nation.

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Questionnaire Development, Cognitive Testing, and Qualitative Research

Identifying and achieving the most relevant research objectives
 
We work closely with clients to define the objectives of there research, then ensure that the survey instruments we suggest achieve their objectives. Through careful development and pretesting, we make sure the instrument—whether a questionnaire, focus group, or other method—is the right choice to get the job done right.

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Customer Satisfaction

Improving and influencing the customer experience
 
Earning the loyalty of customers and employees is critical in today’s world. Our deep experience in this field guides organizations in understanding what their customers and employees think and do. Action is then based on knowledge, not guesswork.

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Geographic Information Systems and Global Positioning Systems

Adding a new dimension with advanced GIS capabilities
 
Abt SRBI’s GIS solutions assist clients to visualize and analyze data in new ways. We have expertise in employing these tools in all aspects of research, from initial sample plans through final reports and presentations.

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Web Panel Development

Abt SRBI has a proven track record in helping clients establish, maintain, and survey proprietary representative web panels. We have experience in recruitment via multiple methodologies: in-person, mail, and telephone. We offer a comprehensive, fully scalable suite of rigorous recruitment protocols combined with a state-of-the-art web survey, panel management, and reporting platform.

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