Virtually all major phases of the research process, qualitative and quantitative, are conducted in-house to ensure high quality, rapid turnaround and close accountability. Our strengths include:
A senior staff with a strong background in consumer and corporate services and products
Large, centralized and fully-supervised telephone interviewing facilities in New York City; Fort Myers, Florida; West Long Branch, New Jersey; and Huntington, West Virginia, with a capacity of 300 fully monitored CATI telephone positions
An elite corps of executive interviewers specializing in interviewing difficult-to-reach business decision makers
Multi-language telephone interviewing capabilities
Tracking/location for epidemiological, evaluation, and follow-up studies
In-house web survey hosting with multi-language capability
Complete mail survey processing with optical scanning on site
Full-time coding, sampling and data processing departments on-site